FieldHouse Designs
fieldhousedesigns@outlook.com
11025 Westlake Dr.
Charlotte, NC 28273

Responsible Person in the EU
Name: SINDEN VENTURES LIMITED
Address: Markou Evgenikou 11,
Mesa Geitonia 4002 Limassol Cyprus
Email: gpsr@sindenventures.com

💡 Quick Snapshot

• 30-day return window
• New, unworn items only
• We pay return shipping on production errors
• Customer pays return shipping on change-of-mind or wrong-size returns
• No restocking fees

🛠️ When We Cover Everything

If your order arrives mis-printed, damaged, or we ship the wrong item, let us know within 30 days of delivery. We’ll email you a prepaid return label, remake or refund your item in full (including original shipping if applicable), and process your refund to the original payment method within 5 business days of receiving the return.

🔄 When You Cover Return Shipping

Changed your mind, ordered the wrong size, or decided the color isn’t your vibe? We still accept returns or size exchanges within 30 days of delivery, provided the item is:

• new, unwashed, and unworn

• in its original packaging (when applicable)

You’re responsible for the cost of mailing the item back to us. We don’t charge restocking fees. Once we receive and inspect the item, we’ll refund the product price (original shipping is non-refundable) or send the new size you requested.

📦 How to Start a Return or Exchange

1. Email fieldhousedesigns@outlook.com with your order #, the reason for the return, and clear photos if there’s a defect.

2. We’ll reply within one business day with next steps and, if applicable, a prepaid label.

3. Drop the package with your preferred carrier within 14 days of receiving the label.

4. We’ll notify you once we’ve processed your refund or shipped your replacement.

🚫 Non-Returnable Items

• Digital downloads
• Personalized items (unless defective)
• Items showing signs of wear, washing, or damage not caused in production or transit

📅 Holiday Extension

Orders placed 1 Dec – 20 Dec 2025 can be returned through 31 Jan 2026 to make gifting stress-free.

Questions? Reach out to fieldhousedesigns@outlook.com—our team is happy to help!

Crafted Just for You, Without the Waste
At FieldHouse Designs, every product is made to order—no overproduction, no excess inventory, no waste. Just thoughtful, intentional design created specifically for you.

Processing Time

 Basic Tees: Ship in 2-3 business days.

 All Other Items: Printed & sewn products ship in 5-7 business days.

Free Shipping Destinations

We now offer FREE standard shipping to the following countries:

Austria · Brazil · Canada · Denmark · France · Germany · Ireland · Italy · Japan · Latvia · Spain · United Kingdom · United States

Shipping Time

 United States: 3-5 business days.

 Free-Shipping Countries (listed above): Typically 3-10 business days, shipped from the nearest production center.

 All Other Countries: Transit time is usually 3-30 business days; shipping cost is calculated at checkout.

Delivery times may vary slightly depending on your location and carrier service.

International Shipping Notes

 Orders ship from the production center closest to your address to minimize transit time and carbon emissions.

 Customs, duties, taxes, and fees (if applicable) are the customer’s responsibility. Please check your local regulations before ordering to avoid surprises.