Return Policy
At FieldHouse Designs, we stand by the quality of our products and want you to love your purchase. To make your shopping experience even better, we’ve updated our return policy to be more customer-friendly while keeping things fair for everyone.
30-Day Replacement Guarantee (When We Mess Up)
If there’s an issue with your order due to our error (e.g., wrong item, defective product, or damage during shipping), we’ll replace it at no cost to you within 30 days of purchase. Just contact us at fieldhousedesigns@outlook.com with your order details and photos of the issue, and we’ll make it right!
30-Day Exchange Policy (For Size or Style Changes)
Not the right size or style? No problem! We offer a 30-day exchange window from the date of purchase. Here’s how it works:
Contact us at fieldhousedesigns@outlook.com to initiate the exchange process.
Return the unworn, unwashed, and undamaged item with tags attached.
Buyer is responsible for return shipping costs.
Once we receive your return, we’ll ship out your new size or style.
Important Notes:
Exchanges are only available for items of equal or lesser value.
Original shipping fees are non-refundable.
Items must be returned in their original condition with all tags attached.
How to Initiate a Return or Exchange:
Email us at fieldhousedesigns@outlook.com with your order number and reason for return/exchange.
We’ll provide you with a return authorization number and instructions.
Ship your item back to us using a trackable shipping method.